MANAGEMENT STRATEGIES TO INCREASE SATISFACTION AND RETENTION OF HEALTH WORKERS IN MUNA REGENCY

Authors

  • Rasniah Sarumi Universitas Karya Persada Muna
  • Eliyanti Agus Mokodompit Mokodompit Universitas Halu Oleo

Keywords:

healthcare worker retention; human resources for health; remote areas; strategic management

Abstract

Improving job satisfaction and retention of healthcare workers is a global challenge impacting the quality of healthcare services, particularly in rural and underdeveloped areas. In Muna Regency, unequal distribution of healthcare personnel, limited workplace facilities, and employment status uncertainty are critical issues affecting the sustainability of healthcare services. This study addresses a knowledge gap regarding management strategies that enhance job satisfaction and retention in resource-limited areas. A descriptive qualitative approach was employed, involving in-depth interviews with five key informants, including policymakers, field practitioners, and professional organizations. The findings reveal that improving workplace facilities, technology-based training, and participatory policies significantly contribute to enhancing satisfaction and retention among healthcare workers. These findings provide practical implications for the development of more comprehensive health policies, particularly to support sustainable healthcare services in rural areas.

References

Anggara, D., Pradipta, K., & Suwandana, I. G. A. (2020). The effect of job satisfaction on the intention of health workers to leave the hospital. Indonesian Journal of Health Management, 8(2), 123–134. https://doi.org/10.14710/jmki.v8i2.2020

Health PPSDM Agency. (2020). Analysis of inequality in the distribution of health workers in Indonesia. Ministry of Health of the Republic of Indonesia. https://www.ppsdmk.kemkes.go.id

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa

Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). Sage Publications.

Fitriantini, A., Sudarmadji, & Prasetyo, H. (2019). Factors that affect the retention of health workers in remote areas. Indonesian Journal of Health Administration, 7(3), 187–196. https://doi.org/10.1234/jaki.v7i3.2019

Ministry of Health of the Republic of Indonesia. (2024). Strategies for improving the quality of health workers through online training. https://ditmutunakes.kemkes.go.id

ClickMedika. (2023). Challenges and solutions in the implementation of One Healthy in remote areas. https://www.klikmedika.id/tantangan-satusehat-terpencil

Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage Publications.

Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook (2nd ed.). Sage Publications.

Patton, M. Q. (2002). Qualitative research and evaluation methods (3rd ed.). Sage Publications.

Prasetyo, A., Sudarmadji, & Prasetyo, H. (2023). Employee engagement and job satisfaction in healthcare: Implications for retention. Asian Journal of Health Management, 9(1), 34–48. https://doi.org/10.1234/ajhm.v9i1.2023

ResearchGate. (2023). Systematic increase in retention of health workers in remote areas. https://www.researchgate.net/publication/237845352

Suwandana, I. G. A. (2016). Work environment and job satisfaction of health workers. Indonesian Journal of Hospital Management, 10(1), 45–60. https://doi.org/10.14710/jmri.v10i1.2016

World Health Organization (WHO). (2015). Health systems strengthening: Data collection, analysis, and reporting. WHO. https://www.who.int/healthsystems

Downloads

Published

2024-12-23